Welcome to the Beauty Dream House rules for service and appointments. 

To book your appointment: you can call or SMS us on 07882179540 or 02031727091.

but the quickest way to get your booking completed is online at:

https://beautydream.co.uk/service-booking

Click on the link, and you’ll have access to all services, dates, and times available. Just proceed and make your booking.

Your booking will only be confirmed when you receive an email from us confirming your appointment. Be aware that a confirmation email may be required on the day of your treatment.

The Beauty Dream discounted Coupons are only valid for online bookings; just go to 
https://beautydream.co.uk/service-booking 
and proceed with your booking, where you’ll be able to enter your discounted coupon code at the payment process.

Treatwell 

We work with Treatwell, and the calendar is open for booking.

If you buy a service from treatwell.com or any other website that is not beautydream.co.uk,. Please make sure that you read all the “descriptions” of the work that we’ll provide concerning the deal to avoid disappointment.

As we’ll only provide the service as described without extras,

Note: WE ONLY ACCEPT RESPONSIBILITY FOR THE SERVICE AS DESCRIBED IN THE SERVICE DESCRIPTION.

The work will be executed exactly in accordance with the “description” of the service that you’ve purchased.

Please read the full content of the description to be fully aware of how the proceedings are for the service that you are buying.

If you wish to upgrade your service for a more comprehensive one, please do not hesitate to contact us, and we can discuss your requirements.

We’ll always do everything we can to provide the best service.

Timing: running late or missing appointments.

At Beauty Dream, we’ll always be ready for your appointment on time, so please do not come late.

The maximum time that we can allow for the wait is 15 minutes.

After that, it will be up to the salon manager to assess the situation and determine whether or not we will be able to see you. Most of the time, someone else will be scheduled in the slot after yours, and it is not fair to make them wait if they arrive on time.
So, please make sure that you’re going to be on time; we’ll not make you wait if the customer before you is late.

So please be on time.

You have the right to cancel or reschedule your appointment free of charge (once); however, it must be done no less than 24 hours in advance of the time of your treatment.

If you miss your treatment and do not contact us within 24 hours, we might be able to reschedule the appointment; however, an admin fee will apply (£13).

Find out more.

Booking changes or cancellations must always be made in writing (by email or SMS) at least 24 hours in advance. Send the message to 07882179540 or email info@beautydream.co.uk.

You can reschedule your appointment (once) completely free of charge if you contact us 24 hours before the time of your booking. However, if you need to reschedule more than once, the £13 fee will apply.

No refunds will be given if you don’t properly cancel your reservation before 24 hours, at which point a beautician or nail technician will be scheduled to see you.

Click here to re-schedule your appointment!

 

If your booking was done through our booking system or any other website and you arrive more than 15 minutes late, it will be the duty of the salon manager to check the scheduling times and decide if we’re going to be able to see you or not. If we’re not able to see you, you’re still liable to pay (if not already) for the hour that the beautician has been booked for you. If you refuse to pay, further legal action might be taken against you.

Services

Body Treatments.

All body services are provided with disposable products; make sure that you speak to our beautician regarding any special needs or medical conditions. The beautician will check your skin prior to the treatment and advise you on the best procedures (for body treatments, normally a minimum of 10 sessions is advisable). There may be a full health survey form to be filled out prior to the treatment.

Facials

For all facial treatments, a full health survey form will be required to be filled out. With that in hand, the beautician will analyse your skin and advise on the best treatment to obtain the expected results.

Nails

Your nails will be done following the health and safety procedures; our technicians are fully qualified and will perform with the best practices in the market.

There is no guarantee period for extension nails; the guarantee that we offer is that if your extension comes off three days after the work been done, we’ll fix it.

That means fixing the only one that came out, not doing the entire set again.

It normally does not happen for the extended nails to come off easily (unless you ask for very long nails), but in some cases, depending on the kind of work you do (if you deal with any chemicals or manual handling) or the care that you have with your nails, it may happen for the nails to not resist for a very long time. Our nail technician will be happy to give you all the information you need to help you keep your beautiful nail extensions and maintain healthy natural nails. For shellac nails, we give a 5-day guarantee.

Dermal fillers, Derma rollers and Botox

For these treatments, you’ll be required to fill out our health questionnaire and answer the interview questions with our aesthetician. The treatments cannot be done in certain cases, and you’ll be advised why, if that is the case, for many people it may require more than one session. Be prepared to return within 15 days.

Waxing

All waxing services are provided with disposable products; make sure that you speak to our beautician regarding any special needs or requests.

The beautician will conduct a check-in of your hair and skin prior to the treatment and advise you on the best procedures. There may be a full health survey form to be filled out prior to the treatment.